Our Know-How for your After-Sales Services
More than 14 millions references
Since the beginning of ASWO our teams worked the best to provide a unique range of parts in Europe, offering more than 14 million references supplied by more than 200 manufacturers. Our fields of competence are Consumer Electronics (brown goods), Domestic Appliances (white goods), IT & Network Technology (grey goods), and Home Automation.
An ability to supply > 94%
Thanks to our know-how and databases, we offer professional customers a high availability of parts, a next day delivery option, quick answers to your technical issues.
What you can expect
Customer service team at your service from 8h30 to 18h00, Monday to Friday - 365 days / 24 h
Our technical service assures you a response to your enquiry in less than an hour.
An Online Shop that gives access to ASWO’s spare parts inventory in real time, thousands of photos and exploded views and the facility to manage your order baskets and track the status of your shipments.
The shop structure provides you access to full purchase order, invoice and credit note history, with anticipated delivery dates for outstanding backorders and delivery status tracking.
What we offer
The largest product range in Europe
14 million references in the database
A delivery rate of over 95%
Delivery within 48 hours according to schedule / destination
No minimum quantity or order value
Payment: Direct Debit or credit card
End of month invoicing
Referencing not mandatory: item description and / or type of device is sufficient for us
What matters to us and what it means in terms of service
Continuous quality control.
An availability rate of 95% that is in constant progression.
A professional and warm welcome on the phone.
Our product managers are continually looking for new products.
If you can provide us with the model number of the appliance and the description and / or the part number of the item, we will source the original manufacturer part for you, so that you can place the order without having to do the research yourself.
Our product range
ASWO has been stocking brown goods spare parts and accessories for hundreds of brands since the foundation of our business in 1974, and for some we are the exclusive supplier. We carry a vast range of spare parts for televisions, stereos, turntables, antennae, lighting and more, which is continuously updated to cover all the needs of brown goods repair businesses.
Spare parts and accessories for white goods have long been a part of ASWO's offer for domestic appliance repair technicians. We continuously update our references, and today, they are the leading range in our entire selection.
Exclusive suppliers for certain brands, we carry spare parts for hundreds of brands and for a wide variety of white goods. You can find parts for large appliances, such as refrigerators, cooktops, dishwashers, washing machines and dryers. We also have parts and accessories for small appliances, including mixers, microwave ovens, kettles, electric razors and many more.
To complete its audio-visual and domestic appliances offer, ASWO has a wide range of accessories, spare parts and small products specific to IT and computer requirements.
Repair technicians and network installers can search our database, which is regularly updated, for parts for computer repairs, Ethernet network installations, WIFI, printer networks, satellite reception and many others. Included in our references are products such as keyboards, computer mouse devices and hard drives.
Updated regularly, ASWO's wide range of spare parts, accessories and finished products for home automation, alarm and security provide technicians and installers with all the references they need to provide total reassurance to their clients.
Products include alarm kits, wired and wireless video surveillance systems, remote controls for gates and camera traps. Within a broad range of accessories, technicians and installers will find sirens, motion detectors, chimes and dummy cameras.